Terms of Use

Last updated 16 September 2025

These Terms of Use apply to the website and services operated by TrueCommere Ltd trading as AIOptimise.co (“AIOptimise.co” “we” “our” “us”). By accessing or using our website products or services you agree to these Terms. If you do not agree you must not use the website or services.

1. About us

TrueCommere Ltd is a company registered in England and Wales. Company number 04402275. Registered office 7 Bell Yard, London. You can contact us at hello@aioptimise.co.

2. Our services

We provide AI visibility assessments free reports and paid plans that help businesses structure and improve their online presence for AI driven discovery. Paid plans may include structured data recommendations content suggestions technical checks and related resources. We may update features improve functionality or change plan inclusions from time to time.

3. Accounts

You are responsible for your account credentials and for all activity that occurs under your account. You must keep your password secure and notify us promptly if you suspect unauthorised use.

4. Orders pricing and payment

Prices are shown in GBP unless stated otherwise and are exclusive of VAT where applicable. Payments are processed by our third party payment provider such as Stripe. By placing an order you authorise the payment provider to charge your selected payment method for the amounts due including taxes. If a price is displayed in error we may cancel or refuse an order before fulfilment and will issue a refund for any amount paid.

5. Subscription terms

Some plans renew automatically at the end of each billing period. You can cancel renewal at any time in your account or by contacting support before the renewal date. Access continues until the end of the paid period. We do not issue pro rata refunds for partial periods unless required by law.

6. Trials discounts and coupons

Trial periods and promotional pricing may be offered at our discretion and may be subject to conditions. If you continue after a trial standard charges apply unless you cancel before the trial ends. Coupons cannot be exchanged for cash and may have expiry dates.

7. Delivery of digital content

Reports and digital materials are delivered online through your account or by email. You are responsible for maintaining suitable internet access and software to use the content.

8. Acceptable use

You must not misuse the website or services. Prohibited behaviour includes attempting to access systems without permission introducing malware scraping or rate limiting avoidance reverse engineering service disruption or using the services to publish unlawful harmful or infringing content.

9. Your content and licence to us

You may provide website URLs data text images or other materials for analysis. You retain your rights in your content. You grant us a worldwide non-exclusive licence to host process analyse and use your content to provide and improve the services and to create aggregated or de-identified insights that do not identify you or your users.

10. Intellectual property

We own all intellectual property rights in the website the services the reports and the materials we provide unless we state otherwise. You receive a personal non-transferable licence to use deliverables for your internal business purposes. You must not reproduce redistribute resell or make derivative works from our materials except as permitted in your plan or with our written consent.

11. Third party links and recommendations

We may recommend or link to third party tools or services and may receive affiliate commissions. These are provided for convenience. We do not control third party sites and we are not responsible for their content terms or policies.

12. Service availability

We aim to provide reliable services but do not guarantee uninterrupted access. Maintenance incidents or events outside our control may affect availability. We may suspend access where necessary to protect the security or integrity of the services.

13. Disclaimers

Our materials are for information and education. They are not financial tax legal or professional advice. Performance examples case studies testimonials or estimated outcomes are illustrative only and do not guarantee results. Your results depend on many factors including your market competition budget implementation choices and effort.

14. Limitation of liability

Nothing in these Terms limits liability that cannot be limited by law including liability for death or personal injury caused by negligence or for fraud. Subject to the previous sentence we exclude liability for indirect or consequential loss loss of profit revenue business goodwill data or anticipated savings. Our total liability for all claims in each twelve month period is limited to the amount you paid to us for the services in that period or one hundred pounds whichever is higher.

15. Consumer rights

If you are a consumer statutory rights may apply. For digital content supplied immediately you consent to immediate delivery and acknowledge that the right to cancel under the Consumer Contracts Regulations may end once delivery begins.

16. Termination

We may suspend or terminate access if you breach these Terms fail to pay or create risk to the service or other users. You may stop using the services at any time. Sections that by their nature should survive will continue after termination.

17. Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted. If a change is material and you have an active subscription we will give reasonable notice.

18. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction in relation to any dispute except that consumers resident in Scotland or Northern Ireland may bring proceedings in their local courts.

19. Contact

Questions about these Terms can be sent to hello@aioptimise.co.

© 2025 TrueCommere Ltd