Privacy Policy

Last updated 16 September 2025

This Privacy Policy explains how TrueCommere Ltd trading as AIOptimise.co collects uses shares and protects personal data. We comply with UK data protection law including the UK GDPR and the Data Protection Act 2018. If you are in the EEA we will apply EU GDPR requirements where applicable.

1. Who we are and how to contact us

Controller TrueCommere Ltd. Company number 04402275. Registered office 7 Bell Yard, London. Email hello@aioptimise.co. If you have a question or wish to exercise your rights please contact us using these details.

2. Personal data we collect

• Account and contact data name email role company phone billing details and preferences.
• Content you provide website URLs text images and other materials submitted for analysis and any feedback you share.
• Usage and technical data log data device and browser information IP address time zone and interactions with pages features and emails.
• Payment data processed by our payment provider such as Stripe. We do not store full card numbers. We receive limited information like transaction status the last four digits and expiry month and year.
• Marketing and communications data your preferences and records of communications including affiliate enquiries and sign ups.

3. How we use personal data and legal bases

• Provide the services to create and manage accounts deliver reports process payments and provide support. Legal basis performance of a contract.
• Improve the services to monitor usage test features fix issues and develop new functionality using aggregated and de-identified data where possible. Legal basis legitimate interests.
• Communicate with you about service updates security notices and changes to terms. Legal basis legitimate interests or legal obligation.
• Marketing to send newsletters product updates offers and event information if you opt in or where permitted. Legal basis consent or legitimate interests with an unsubscribe option.
• Fraud prevention security and compliance to detect prevent or address unlawful activity and to comply with legal obligations. Legal basis legal obligation or legitimate interests.
• Affiliate programme to register affiliates track referrals calculate rewards and make payments. Legal basis performance of a contract and legitimate interests.

4. Sharing of personal data

We share personal data with service providers who assist us such as hosting providers analytics providers customer support tools email platforms and payment processors. These parties act on our instructions and are bound by confidentiality and data protection commitments. We may share data where required by law to protect rights or in connection with a business transaction such as a merger or asset sale.

5. International transfers

If we transfer personal data outside the UK or EEA we use appropriate safeguards such as the UK International Data Transfer Agreement or EU Standard Contractual Clauses together with risk assessments where required.

6. Data retention

We keep personal data only as long as necessary for the purposes set out in this policy. Typical retention periods include account data for the life of the account and up to six years after closure for tax and record keeping payment records for the periods required by law and support communications for up to two years. You can ask us to delete certain data earlier subject to legal requirements and our legitimate interests.

7. Your rights

Subject to conditions in law you have the right to access correct and delete your personal data to restrict or object to processing and to data portability. Where processing is based on consent you can withdraw consent at any time. You also have the right to complain to the Information Commissioner’s Office. See ico.org.uk.

8. Cookies and similar technologies

We use cookies and similar technologies to run the website remember preferences measure performance and support marketing. You can control cookies in your browser settings. If you block cookies some features may not work. If you use analytics or advertising cookies we will ask for consent where required.

9. Children

Our services are for business users and are not intended for children. We do not knowingly collect personal data from anyone under the age of 16.

10. Security

We apply technical and organisational measures that are designed to protect personal data including encryption in transit access controls and regular monitoring. No system can be guaranteed to be fully secure. You are responsible for keeping your password confidential.

11. Third party websites

Our website may link to third party websites. This policy does not cover those sites. Please review their privacy information.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the new version on this page and update the date at the top. If the changes are significant we will provide a more prominent notice.

13. Contact

To contact us about privacy or to exercise your rights email hello@aioptimise.co or write to TrueCommere Ltd at 7 Bell Yard, London.

© 2025 TrueCommere Ltd